POLICIES

Rate Policies :
All sedan and limousine service between the hours of 12 AM and 5 AM, please add $20.00: Hourly rates begin at time of pickup and end at time of drop-off. All sedans and limousines have a 4-hour minimum on all hourly jobs.

Billing:
All rates do not include a suggested 20 percent gratuity for the driver.
A temporary fuel/ surcharge of 8 percent will be added to all reservations. Rides are billed to the customer’s credit card. We accept American Express, Diner’s Club, Mastercard, and Visa. All tolls, parking, airport fees, etc. will be itemized and added to the bill.

Wait Time :
A 15-minute grace period beyond the scheduled pickup time is allowed. After the grace period a charge of $6.00 per 10-minute increment will be billed to your reservation. Airport pickups: a 30-minute grace period is available on all domestic flights after arrival. A 60-minute grace period is offered on International flights after arrival. After the grace period expires your reservation will be billed at $6.00 per 10 minute increment.

Cancellation & No-show Fees:
Cancellations should be made as far in advance of the scheduled pick-up time as possible. If cancellation is made within 2-hours or less from pick-up time, the full fare will be charged including all applicable tolls.
If customer is unable to find there vehicle, please call 1-888-611-5466 to locate your car before taking alternate means of transportation.

Holidays:
A $25.00 surcharge will be added to all trips occuring on: New Year’s Day, President’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas.

Limo Stand Locations at Logan Airport:
Terminal A : Delta, Delta Shuttle. meet chauffeur at the arrival level outside, cross two islands to the limo stand.

Terminal B :America West, American, American Eagle, Air Canada, US Air, US Air Express, Independence Air. - please meet chauffeur at departure level curbside. Exit terminal and look for the limo stand area.

Terminal C :Air Tran, Cape Air, Continental, Jet Blue, Midwest, Song, United, United Express - please meet chauffeur at departure level cross two islands to the limo stand.

Terminal E :Air Lingus, Air France, Alitalia, American (international), British Air, KLM, Lufshansa, Northwest & Virgin Atlantic - please meet chauffeur after exiting terminal cross two islands to the limo area located behind the concrete barriers.
Site by Bigfin.com